Social Media & Digital Engagement Strategies for Health Care has ended
Social Media for Health Care Marketing
June 26 - 28, 2017
San Francisco, CA
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Tuesday, June 27 • 11:30am - 12:05pm
Your Patients Are Talking, But Are You Listening? How To Leverage Online Social Media Reviews And Manage Your Online Reputation
Pediatric Associates

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This highly informative session will assist you in leveraging online social media reviews to enhance your patient experience. Pediatric Associates, the nation’s largest private pediatric practice with more than 250 providers and 33 locations, will walk you through how they are monitoring, responding and leveraging social media reviews to enhance the patient experience.


Following this discussion, you’ll gain an understanding on how to successfully:


  • Incorporate an online reputation workflow
  • Listen and respond to those that are talking about your organization
  • Develop an understanding of the needs of the patient and how they want to be spoken to online
  • Implement tools to enhance your online reputation and garner added net promoter support


Meredith Troy, Director of Marketing and Practice Development

Pediatric Associates

avatar for Meredith Troy

Meredith Troy

Director of Marketing & Practice Development, Pediatric Associates
Meredith Troy is a seasoned marketing healthcare executive with over twelve years’ experience in working with corporate strategy, branding, marketing, internal communications and public affairs functions to ensure consistent, strategic messaging across all platforms. Successful... Read More →

Tuesday June 27, 2017 11:30am - 12:05pm PDT